Our concept is a little new to some folks, so here are some answers to questions we get a lot. As always, feel free to send us an e-mail or give us a call if we don’t answer the question you have here.
Is it Really Free?
Yes! You can come on our tour and pay absolutely nothing, if you’d like. We run on tips, but those tips are entirely optional.
How Much Should I Tip?
Whatever you want. We appreciate any tips.
Do you make money?
No, but the U.S. Mint does, and we can show you that on our tours.
Enough of this. I need to know what to tip. You’re really not going to tell me?
We really accept anything. We just ask that, if you’d like to tip, you pay what you thought your time was worth and what you are comfortable parting with. I can also say that the average tip is $10.62528304 per person, with lots of variety, of course.
Do I need to make a reservation?
Yes. Please. That’s the only way to guarantee your spot on the tour. A reservation lets the guides know who to expect, and also keeps our tours at a manageable number. If you do not make a reservation, the tour may be maxed out. It only takes a minute to reserve, and can be done here.
Do we have to tell you if we can’t make it?
Yes. Please. If you don’t let us know, we’re going to think you’re running late or just a little bit lost, and give you a call. To save time for the other guests, please just let us know that you can’t make it. Remember, we only accept a certain number of guests on our tours, so your reservation could mean we turn others away. If you can’t make it, please cancel your reservation or let us know as soon as possible.
When should we arrive?
Please plan to arrive ten minutes early so that the group is ready to go at the scheduled departure time.
What if we can’t find the place?
Give us a call and we’ll be happy to help you find the starting location.
What if I’m running late?
Don’t give up! Give us a call and we’ll try and catch you up to the group.
Do we go inside buildings on our tours?
We do! On our Billy Penn Tour, we go inside the Wanamaker Building and the Reading Terminal Market.
Should we schedule a visit to places like the Liberty Bell or Independence Hall in addition to your tour?
That’s up to you. We talk about these sights in the context of the tour you’re going on. We cannot go inside these buildings, and they each offer tours and visits of their own. Some of our guests say that visiting these places was the best part of their visit to Philadelphia, others found them to be a big waste of time. Feel free to let us know about your visit, and we can make a recommendation on what else to visit based on what you let us know!
What else should we do in Philly?
We like this question. Feel free to read up on our suggestions. As always, we welcome you to let us know what you like, and we will do our best to make the recommendations we think will make your trip awesome.
What’s the best cheese steak in Philly?
It depends on who you ask. We advocate eating as many cheesesteaks as possible, and forming your own decision. The American Heart Association might advocate something else.